Job Description & Requirements
Patient Finance Manager
Responsible for the day-to-day activities of the PFS Department to include Reimbursement Services, Cash Posting, Support Services and Billing. Interact frequently with staff and leadership of the revenue cycle teams throughout the organization including but not limited to Patient Access, Revenue Cycle, Health Information Services, Utilization Management/Case Management, Charge Capture, Contract Management and Information Technology Services. Frequent interaction with system vendors as well as outsourced agencies and third party payer groups. Responsible for organizing and supervising all work of the team members and ensuring timely payment and contractual adjustment processing. Responsible each month to supervise root cause analysis of any issues or obstacles that prevent timely payment and adjustment posting and assimilate the data into readable and useful tools for analysis. Work in collaboration with the PFS Director for making recommendations to the PFS Leadership Team for resolution and elimination of issues and obstacles where possible. Work in collaboration with all departments and units in the revenue cycle to appropriately communicate issues and/or barriers and to formulate work plans for resolution each month of the trended issues. Generates, provides data validation and quality assurance of all monthly Accounts Receivable reports that are distributed to the organization and is knowledgeable of the contents and can provide information and answer questions when necessary. Provide training and competency evaluation of team members as it relates to specific job functions and responsibilities.
Minimum Education: High School Diploma
Preferred Education: Bachelor’s Degree
Minimum Experience: 3 years patient accounting
1 year lead/supervisor or management experience
Advanced use of Excel, Word and PowerPoint