Three-year Managed Staffing Partnership (MSP) Agreement Delivering Higher Fill Rates, Compliance, and Savings
Medfinders, Inc. (parent company of Nursefinders, Inc.), one of the nation's largest healthcare staffing providers, has successfully implemented its SingleSource® managed staffing program at Saint Luke's Health System, a not-for-profit network of 11 hospitals, primary care practices and home care services throughout Kansas City and surrounding regions.
In June 2008, Saint Luke's Health System signed an exclusive three-year agreement naming Medfinders' SingleSource as the agency staffing management partner for all of its temporary nurse and allied health staffing needs. The partnership has delivered significant system-wide efficiencies to Saint Luke's agency staffing program, which have positively impacted Saint Luke's award-winning quality standards and patient care delivery.
Prior to the SingleSource program, Saint Lukes' staffing model relied heavily on travel healthcare professionals to fill open shifts and positions. SingleSource applied decades of industry expertise to help Saint Lukes design, and convert to a more cost-effective model utilizing a mix of travel, per diem and local contract professionals - delivering not only cost savings, but also a higher quality, more robust talent pool.
The SingleSource technology platform automated components of Saint Lukes' staffing management process, including staff scheduling, real-time tracking of agency hours, shifts-filled, rates, and electronic invoicing. Since implementing the SingleSource program, utilization by Saint Lukes' facilities of on-line order entry is at 90 percent.
Saint Lukes looks to SingleSource to identify opportunities for process efficiencies and standardization while ensuring adherence to quality standards and compliance.
SingleSource has dramatically improved upon the quality and continuity of all contract staff and subcontractors by:
SingleSource also enhanced the orientation of caregivers hired by Saint Lukes by consolidating and revising orientation materials for all facilities, and creating an orientation manual and program for all agency staff.
The SingleSource program includes dedicated management, administrative and clinical support resources to assist St. Luke's Health System in driving supplemental staffing efficiency.
“Unlike other vendor managed software providers, Medfinders' SingleSource is a healthcare staffing company first,” says Bob Livonius, CEO of Medfinders. “Not only does our SingleSource solution utilize innovative and proprietary technology, we deploy RN clinical directors who provide clients the insight, experience, and people-driven results you just can't get from technology alone.”
Livonius further commented, “Our entire organization is thrilled to have been chosen by Saint Luke's Health System, one of the most recognized and honored healthcare networks in the country. We are equally excited to have already delivered measurable process improvements, an optimized workforce and significant cost savings to an organization that so clearly understands and embraces the importance of quality performance and management. We are confident our partnership will continue to deliver even greater results in the months and years ahead.”
Medfinders' SingleSource is the nation's largest provider of healthcare managed staffing programs. SingleSource includes proprietary software technology, dedicated clinical support, and a recruiting and staffing program that consists of more than 400 local and national vendor partners.
Saint Luke's Health System consists of 11 area hospitals and many primary care practices, and provides a range of inpatient, outpatient, and home care services. Founded as a faith-based, not-for-profit organization, our mission includes a commitment to the highest levels of excellence in health care and the advancement of medical research and education. The health system is an aligned organization in which the physicians and hospitals assume responsibility for enhancing the physical, mental, and spiritual health of people in the metropolitan Kansas City area and the surrounding region.
Medfinders Inc., based in Arlington, TX, provides nursing, allied healthcare and physician placement services through its Nursefinders, Nursefinders Travel, Club Staffing, National Healthcare Staffing, Resources on Call, Linde Healthcare, and Kendall & Davis brands. Nursefinders' Patient Care Division also provides home care services in 25 U.S. markets. Through its SingleSource Division, Medfinders is the largest provider of healthcare managed staffing programs (MSPs) in the industry. The company has approximately $500 million in gross billings and more than 100 offices across the U.S. and places more than 18,000 health care professionals in health care assignments each year. Medfinders is a portfolio company of The Goldman Sachs Group, Inc (“GS”). Goldman Sachs and a group of investors acquired Medfinders in 2007. To learn more about Medfinders, please visit www.medfinders.com.
Senior Director of Corporate Communications, AMN Healthcare
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